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The UK’s leading Fire and Rescue training centre continues to look to Europa

11 April 2012

Europa has secured a multi-million pound further year extension to continue providing hotel-style soft services to the largest single provider of specialist operational fire and rescue training in the UK.

Fire Service College, based at Moreton in Marsh, Gloucestershire, has agreed a deal worth in excess of £2million that will see Europa provide accommodation services, reception, security, catering and retail, grounds maintenance, cleaning, waste management and environmental services.

The college is based on a 365-acre site from where it supports the UK Fire and Rescue Service as well as providing training for both public and private sector organisations from the UK and international market.

Greig Brown, Chief Executive for Europa said, "Fire Service College is an integrated training facility with an exceptional reputation both in the UK and internationally and we are delighted to support this through the provision of high-quality services that will help further contribute to an exemplary customer experience."

Ian Stroud, Support Services Director for Fire Service College, said "The shift towards hotel-style services represents a completely different approach to the delivery of soft services at the Fire Service College. We are encouraged by the commitment shown by Europa to supporting our corporate objective of delivering a step change improvement across all aspects of customer service we provide to our delegates."