Environment People Community Awards Targets
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Health and Safety

Over the last year Europa has continued to place the safety of its staff, clients and the public at the highest level. The development of our OHSAS 18001 management system has continued with new business being assessed and documented as it comes on stream.

Training continues to be maintained at a high level with IOSH (Institute of Occupational Safety and Health) courses and specialist training (such as IPATH, CSCS and PASMA) being delivered. Our mandatory toolbox talks has provided a programme to increase staff awareness of
issues such as slips, trips and falls, lifting and accident reporting and investigation.

Training

Training has always been at the heart of Europa's business model, ensuring our people have the knowledge and skills to fulfil our customers' needs. In order to accomplish this, Europa's training team deliver in-house training supported by managers and staff from
different specialisms at different levels in the business and supplemented where needed and required by external training to enhance the abilities of our people.

In 2010, in excess of twelve thousands hours of training was delivered to our staff for development. This enabled them to achieve nationally recognised qualifications and to expand skills to be used in the business. Alongside our well developed training needs analysis programme, which sets out the training gaps for staff, we continued to
ensure staff were continuing to develop through personal development plans and yearly reviews.

Europa continues to place a high level of importance on its people and recognises it is only through their constant hard work and skills development that we can move forward and achieve business objectives.