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All indicators are Global Reporting Initiative (G.R.I.) core indicators.
GRI Ref Economic Performance Indicators 2008
EC1

Economic Performance:
-Turnover 2008 £47.1m
-Breakdown of markets by turnover 100% UK
-Total sum of taxes paid £2.7m
-Donations made (including community support) £10k
EC2 Economic Performance:
- Financial Implications and other risks and opportunities for the organisation activities due to climate change
The Group is well placed to adapt its services and practices, to the demands of environmentally considerate clients. Examples would be the use of local waste disposal centres that offer carbon neutral disposal of commercial waste, and the use of hybrid cars for managerial level staff.
The use of carbon neutral suppliers and our credentials as an environmentally aware contractor are key elements of our bid process for contracts and underpin the Group's ethos.
EC3 Economic Performance
- % of salary contributed by employees N/A
- % of salary contributed by employer N/A
EC4 Economic Performance:
- Significant Financial assistance received from government
None
EC5 Market Presence
- Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation
Unable to report
EC6 Market Presence
- Policy, practices and proportions of spending on locally-based suppliers at significant locations of operation


The Group has a policy of using local suppliers wherever possible, as this is key in reducing the carbon footprint of the businesses operations.
EC7 Market Presence
- Procedures for local hiring and proportions of senior management hired from local community at significant locations of operation
Unable to report
EC8 Indirect Economic impacts
- Development and impact of infrastructure investment and services provided primarily for public benefit through commercial, in-kind or pro bono engagement
No new developments have taken place during this period
EC9 Indirect Economic impacts
- Understanding and describing significant indirect economic impacts, including the extent of impacts.
To be developed over 2009
EN1 Materials
- Materials used by weight or volume
This is an area which will be developed over the coming reporting period
EN2 Materials
- Percentage of materials used which are recycled input materials
100% of paper used through business is recycled
EN3

Energy


- Direct energy use - Elect 64115.45 KWh
- Gas 28756 KWh
- Diesel 34448.79L
- Petrol 18452.02L
- LPG 3558.90L
- Associated carbon dioxide emissions from direct energy use - elect 33.5t
- gas 5.5t
- diesel 92.3t
- petrol 42.6t
- LPG 5.4t
Total 179.31t
EN4 Energy
- Indirect energy consumption by primary source - Fight 177.25 t CO2
- Train 34.74 t CO2
EN5 Energy
- Energy saved due to conservation and efficiency improvements
Aspect and impact assessments for all office based activities and roll out of internal environmental auditing programme
EN6 Energy
- Initiatives to provide energy-efficient or renewable energy products
New ISO14001 system provides guidance on all equipment and plant purchases to ensure that most energy efficient equipment is used such as - enhanced capital allowance scheme
EN7 Energy
- Initiatives to reduce indirect energy consumption
Aspect determination, environmental impact assessments, energy strategy and action plans, use of energy efficient products and staff awareness of energy use
EN8 Water
- Total water withdrawal by source
Ongoing development of measurement principles
EN9 Water
- Water sources significantly affected by withdrawal of water
Ongoing development of measurement principles
EN10 Water
- Percentage and total volume of water recycled and reused.
None
EN11 Biodiversity
- Location, size of land owned, leased, managed in biodiversity rich habitats
None
EN12 Biodiversity
- Impacts of activities and operations on protected/sensitive sites
None
EN13 Biodiversity
- Habitats protected or restored
None
EN14 Biodiversity
- Strategies, current actions and future plans for managing impacts on biodiversity
Biodiversity plans to be set up and audited against on sites where estate management is a contracted service
EN15 Biodiversity
 
- Number of IUCN red list species and national conservation list species with habitats in areas, affected by operations, by level of extinction risk. None
- Critically Endangered None
- Endangered None
- Vulnerable None
- Near threatened None
- Least Concern None
EN16 Emission, Effluent and Waste
- Total direct and Indirect greenhouse gas emissions by weight Area to be developed over 2010
- Direct
- Indirect
EN17 Emission, Effluent and Waste
- Other relevant indirect greenhouse gas emissions by weight
None
EN18 Emission, Effluent and Waste
- Initiatives to reduce greenhouse gas emissions and reductions achieved
- Introduction of auditing, mitigation and monitoring measures across all sites and contracts
EN19 Emission, Effluent and Waste
- Emissions of ozone-depleting substances by weight
None
EN20 Emission, Effluent and Waste
- NOx, SOx and other significant emissions by weight and type
None
EN21 Emission, Effluent and Waste
- Total water discharge by quality and destination
None
EN22 Environmental: Emission, Effluent and Waste
  
- Total waste handled 15034 tonnes
- Breakdown of waste disposal routes 37% recycled,
12% energy from waste,
0% incinerated,
51% landfill
EN23 Emission, Effluent and Waste
- Total number and volume of significant spills
None
EN24 Emission, Effluent and Waste
- Weight of transported hazardous waste and percentage shipped internationally
- 7.97 tonnes
- 0 tonnes
EN25 Emission, Effluent and Waste
- Impact on water bodies by discharge and runoff of water
None
EN26 Products and Services
- Initiatives to mitigate environmental impact of product and services and extent of mitigation
Environmental Manual ISO14001 Impact Assessments
EN27 Product and Services
- Percentage of product sold and their packaging materials which are reclaimed by category.
None
EN28 Compliance
- Incidents of and fines for non-compliance with all
environmental legislation
None
EN29 Transport
- Significant environmental impacts of transport; associated carbon dioxide of travel to and within work
212 tonnes
EN30 Overall


- Total Environmental protection expenditures and investment by type None
- Personnel employed for education and training None
- External Services for environmental management None
- External Certification of management systems ISO14001
- Personnel for general environmental management activities One management
- Research and development None
- Extra expenditure to install cleaner technologies None
- Other environmental management costs None
- Waste disposal, emission treatment and remediation costs Figure unavailable to be developed over 2009
- Prevention and Environmental management costs None
LA1 Employment
- Total workforce Breakdown 1311 (100% UK)
72% full time,
28% part time
LA2 Employment



- Total number and rate of employment turnover - 121 = 6.28%
- By age group - unable to report
- Gender - unable to report
- region - unable to report
LA3 Employment
- Benefits provide to full time staff which are not provided to temporary staff.
None
LA4 Labour/ Management Relations
- Percentage of employees covered by collective barging agreements
29.37%
LA5 Labour/ Management Relations
- Minimum notice period(s) regarding significant operational changes.
30 days
LA6 Health & Safety
- Description of formal joint H & S Committee comprising management and workforce and proportion of workforce covered by such committees
Committee is set up on each contract and cover all staff
LA7

Health & Safety


- Rates of injury - Unable to report
- Occupational Diseases - Unable to report
- Lost days - Unable to report
- Absenteeism - Unable to report
- Work related fatalities - None
LA8 Health & Safety
- Education, training, counselling, prevention and risk control programs in place
All sites conform to risk assessment and method statement processes outlined in companies OHSAS 18001 management System supplemented with induction, toolbox talks and on the job training throughout the year
LA9 Health & Safety
- Health and Safety topics covered in formal agreements with trade unions
No formal agreements exist
LA10 Training and Education
- Average hours of training per year
Total: 23,598 hours
Avg per person: 18 hours
LA11 Training and Education
- Programmes for skills management and lifelong learning that supports the continual employment of employees
Total: 6,221 hours
Avg per person: 4.74 hours
LA12 Training and Education
- Percentage of employees receiving regular performance and career development review
82.7%
LA13

Diversity and Equal Opportunity

 
- Composition of governance bodies Unable to report
- Breakdown of employees by
- Gender
- Age
-- Under 30 years
-- 30 – 50 years
-- 50 years and over
-- Minority Group Membership
LA14 Diversity and Equal Opportunity
- Ratio of basic salary of men and women by employment category
Unable to report
SO1 Community
- Description of policies to manage impacts on communities in areas affected by activities, as well as description of procedures to address issues including results of monitoring


There is limited impact on surrounding communities form our work on site. These are controlled through our aspect determination procedures which are monitored and review by each sites.
S02 Corruption
- Percentage of business units analysed for risks related to corruption
None
S03 Corruption
- Percentage of employees trained in organisations anti-corruption polices and procedures.
2.52%
S04 Corruption
- Actions taken in response to incidents of corruption
None
SO5 Public Policy
- Public policy positions and participation on public policy developments and lobbying
None
S06 Public Policy
- Total value of financial and in-kind contributions to political parties, politicians and related institutions
Policy is to make no political contributions
S07 Anti – Competitive Behaviour
- Total number of legal actions for anti competitive behaviour, anti-trust and monopoly practices
None
SO8 Compliance
- Monetary value of significant fines and total hours of non-monetary sanction for non-compliance with laws and regulations
None
PR1 Client Health and Safety
- Percentage of significant product or service categories that are covered by and assessed for compliance.
100%
PR2 Client Health and Safety
- Number of complaints upheld by H & S regulatory bodies
N/A
PR3 Product Service and Labelling
- Percentage of significant product or service categories that are covered by and assessed for compliance.
None
PR4 Product Service and Labelling  
- Total number of Incidents of non-compliance with regulations and voluntary codes. None
- Incidents resulting in fines
- Incidents resulting in warning
- Incidents with voluntary codes
PR5

Product Service and Labelling
- Practices related to client satisfaction - Internal KPI system operating across all contracts to gage client satisfaction
- Frequency of measuring client satisfaction
- Requirement used 		- Dependant on client size from monthly to annual
- Feedback mechanism - Score cards and matrix feed back to operations board
- Number of reports - Monthly reports compiled and assessed
PR6 Marketing Communications
  
- Programme for adherence to laws, standards and voluntary codes related to marketing communications Plans to address these areas will be developed in 2010
- Codes used
- Frequency of review
- Any producers sold which are banned or subject of stakeholder or public debate
- Response to any questions on products
PR7 Marketing Communications
- Total Number of Incidents of non-compliance with regulations and voluntary codes concerning marketing and communication
None
PR8 Client Privacy
  
- Total Number of substantiated complaints regarding breaches of client privacy and loss of client data None
- Complaints from outside parities
- Complaints from regulatory bodies
- Total number of leaks, theft and losses of client data
PR9 Compliance
- Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
£0
HR1 Human Rights: Investment and Procurement Practices
  
- Number and Percentage of investment agreements that include human rights clauses None
HR2 Human Rights: Investment and Procurement Practices
- Percentage of significant suppliers and contractors which have undergone screening on human rights 		N/A
   
HR3 Human Rights: Investment and Procurement Practices


- Total hours of polices and procedures concerning aspects of human rights. 972 hours
- Percentage of employees trained 243 people = 18.54%
HR4 Human Rights: Non –discrimination
- Total Number of incidents of discrimination
None
HR5 Human Rights: Freedom and Collective Bargaining
- Numbers of operations where freedom and collective bargaining is at risk
None
HR6 Human Rights: Child Labour
- Number of operations where a significant risk for incidents of child labour exists.
None
HR7 Human Rights: Forced and Compulsory Labour
- Number of operations where a significant risk for incidents of forced labour exists.
None
HR8 Human Rights: Security Practices
- Percentage of security personnel trained in aspects of human rights relevant to operations
100%
HR9 Human Rights: Indigenous Rights
- Total number of violations involving rights of indigenous people
0

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